Refund Policy

Last updated: 20 November 2025

1. General Policy

At LifeCraft Digital, we want you to feel confident with your purchase. Because our products are digital and delivered instantly, refunds are limited and follow the guidelines below.

2. Digital Products

All digital products — including guides, templates, tools, training, videos, and downloads — are non-refundable once accessed, opened, or downloaded.

This is standard for digital goods because:

• Access cannot be “returned”
• The product is delivered instantly
• We cannot remove a digital file once you have it

If you made a purchase by mistake and have not accessed the product yet, contact us immediately and we’ll review your request.

3. Course Access or Memberships

For courses or memberships:

• If a refund guarantee was offered on the sales page, that specific guarantee applies.
• If no refund guarantee was mentioned, then all sales are final.

We follow the exact terms stated at the time of purchase.

4. Technical Issues

If you experience a technical issue (e.g., download not working, login trouble), we will absolutely help you:

• regain access
• troubleshoot the issue
• resend your materials
• manually deliver files

Please contact us at support@lifecraftdigital.com and we’ll sort it.

Technical issues do not qualify for a refund, but we’ll make sure you get what you paid for.

5. Duplicate Charges

If you were charged twice by mistake:

• We will immediately refund the duplicate payment
• Just email us with proof or a screenshot

6. Chargebacks

We strongly encourage contacting us first with any concerns. 

Unjustified chargebacks may result in revoked access to current and future products.

 We’re here to help — just reach out.

7. Contact Us

If you have questions about this policy or your data, reach out anytime: 

📧 support@lifecraftdigital.com

We always strive to treat every customer fairly and with respect.